Billing & Terms & Conditions

By purchasing from Vantix, you agree to the following terms and conditions. Please read these terms carefully before completing your purchase.

1. Billing Information: When you place an order, you must provide accurate and complete billing information. This includes:

  • Your full name
  • Billing address
  • Contact details
  • Payment details (credit card information, PayPal, etc.)

It is your responsibility to ensure the information provided is accurate. Incorrect billing information may lead to delays in processing your order.

2. Pricing: All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Sales taxes and shipping fees may be added to the final purchase price at checkout.

3. Payment Methods: We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment systems (depending on location)

By submitting your order, you authorize us to charge the total amount to your selected payment method.

4. Order Confirmation: Once you place an order, you will receive an email confirmation that includes your order details. This is an acknowledgment of your order, not an acceptance. Acceptance of your order will occur once the item is shipped.

5. Changes to Orders: Once an order has been placed and payment processed, changes cannot be made. Please ensure all information is correct before completing the purchase. If you need to modify your order, please contact us immediately, and we will do our best to accommodate your request.

6. Taxes and Duties: For international shipments (outside the USA), you may be subject to customs duties or taxes based on your country's regulations. These fees are the responsibility of the customer.

7. Payment Security: We use industry-standard encryption technology to protect your payment information. Your data is securely processed to ensure that your personal and financial details are protected during each transaction.

8. Invoice: An invoice will be included with your shipment or sent to your email address. You can also access your order history and invoices through your customer account.

9. Refunds: Refunds will be processed in accordance with our Return and Refund Policy. In the event of an error in processing your order or charging your account, we will promptly investigate and issue a refund.

10. Disputes: Any disputes related to billing or payments should be directed to our customer service team at contact@vantix.shop. We aim to resolve all issues fairly and promptly.